Everything You Need to Know, All in One Place
Your FAQs Sorted!
Welcome to our FAQ page! You'll find answers to the most common questions about our services, policies, and operations. Whether you're new to our company or a long-time partner, we’ve gathered everything you need to know in one convenient place.
What regions do you service in Africa?
What types of cargo do you handle?
At present, we are providing exclusive services to East and Central Africa; however, we also facilitate several movements to Southern and Western Africa.
How do I book a shipment?
We kindly request that you direct your booking inquiries to our operations team for processing.
What are your delivery timelines for shipments to Africa?
The delivery or transit time to the African region is influenced by various factors, including the specific country, city, and actual location, resulting in a transit time ranging from 1 to 15 days.
How can I track my shipment?
After your shipment is booked, you can track it through our website or by consulting with our operations or customer service team.
Are your services available for both imports and exports?
We provide both import and export services from any location worldwide to your chosen destination.
What documents are required for shipping cargo?
The following shipping documents are required: Packing List (PL), Commercial Invoice (CI), Material Safety Data Sheet (MSDS) for hazardous materials, and a photograph in the case of oversized cargo.
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